Our approach integrates proven policymaking processes with user-centred design to ensure every policy is inclusive, impactful, and adaptable.

Our mission

Amplify diverse voices

Identifying and listening to the people affected by an issue

This is not just about formal consultation; it’s about integrating the lived experiences of those impacted by policies into the policy-making process itself.

Such engagement ensures that policies are not only informed by real-world conditions but are also co-designed with those who will be most affected by them.

Bring balance

Balance approaches, voices, and competing priorities

In addition to the voices of lived experience, we involve policymakers, designers, thought leaders and stakeholders to foster the cross-pollination of ideas and facilitate an inclusive and balanced dialogue.

We understand that policy-making is not solely about addressing immediate public sentiments but involves complex concessions, competing priorities and long-term considerations. 

Catalyse change

Accelerating impact through strategic, evidence-based policy design.

Our user-centred policy design service employs a range of methodologies, such as qualitative and quantitative research, iterative prototyping, systems thinking, service design, and rigorous data analysis to validate approaches and reduce risks.

Our Policy Portfolio Review service helps identify key strengths and address potential gaps, ensuring that your strategies are clearly communicated, well-aligned, and sequenced for maximum impact.

Our approach ensures that your policy initiatives are impactful, sustainable, and adaptable to evolving political and societal contexts.

Find out more about our tailored and flexible user-centred policy design services