Social value policy.

At Lighthouse, we are committed to delivering social value across all our activities, including research and consultancy services, product design and delivery, and digital transformation projects.

We recognise the importance of contributing to social, economic and environmental wellbeing, while supporting the public sector and educational institutions through pro bono work and speaking engagements.

Commitment to social value

Our approach to solving complex challenges is grounded in three key phases: strategy, design and execution. This structured process ensures that the services we provide are not only impactful but also user-centred and sustainable, delivering long-term value to both our clients and the communities they serve.

In addition, we provide pro bono projects for public sector teams and share our specialist knowledge through free speaking engagements at universities, contributing to public service and the development of future talent.

Social value themes

1. Tackling economic inequality

Our commitment to economic inclusion extends beyond our internal operations. Through our Innovation in Business mission, we work with organisations to foster sustainable growth and drive innovation that addresses societal challenges. As we grow, we aim to implement programmes that create internships, apprenticeships and employment opportunities, particularly for those from disadvantaged backgrounds, helping to bridge gaps in the labour market.

We also support businesses and public bodies in modernising operations and driving digital transformation, ensuring equitable access to services and creating inclusive systems that benefit both individuals and society.

2. Fighting climate change

Sustainability is at the heart of everything we do at Lighthouse. Our Net Zero and Sustainable Development mission focuses on helping organisations transition to greener practices. Internally, we are committed to reducing carbon emissions and have implemented a sustainability policy, leveraging remote working, electric vehicles and renewable energy solutions.

We guide industries and communities through decarbonisation, helping to integrate sustainable technologies and align economic growth with environmental responsibility. This ensures that both our work and the wider impact we make contribute positively to the urgent challenge of climate change.

3. Supporting community wellbeing

Through our Rehabilitation and Resettlement mission, we support individuals in the justice system, helping them reintegrate into society with pathways to education, employment and housing. This mission is aligned with our commitment to community wellbeing, ensuring vulnerable populations receive the tailored support they need to break cycles of reoffending and build stable futures.

Our Safeguarding Vulnerable Children and Families mission further reinforces our focus on community-driven support. We collaborate with government agencies and non-profits to design accessible systems that protect and empower vulnerable children and families, ensuring they have the resources needed to thrive.

Diversity and inclusion

While we do not yet have formal diversity and inclusion practices, we are committed to developing a robust policy that ensures equitable access to opportunities within our company and the communities we serve. Through our Social Justice and Equity mission, we aim to break down systemic barriers by promoting digital inclusion and equitable access to education, healthcare and employment.

As part of our Public Health and Wellbeing mission, we also address disparities in health systems, working to create more resilient and equitable public health services that ensure everyone has access to the care they need.

Governance and accountability

One of our founding directors - James Johnson - will oversee the implementation of this policy, ensuring that we meet our social value commitments and continuously improve our impact. As part of our delivery process, we integrate evaluation and iteration, using real-world data to refine and enhance our solutions to maximise positive outcomes.

We are committed to transparency in our operations and will report on our social value contributions as we grow, continually reviewing and updating this policy to reflect best practices.

Continuous improvement

Innovation is central to our work. As part of our Innovation in Government and Innovation in Business missions, we explore new methods, technologies and strategies to tackle the most pressing challenges facing our society. By adopting a forward-thinking approach and collaborating with diverse stakeholders, we ensure that our solutions are not only effective today but sustainable and adaptable for the future.